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Saturday 15 December 2007

Terms and Conditions

Ordering Procedure
1. Add items to your shopping cart using the PayPal buttons.

2. During checkout, UK customers using 1st Class Royal Mail will have their postage calculated automatically.


3. If you wish for Special Delivery or Airsure/International Signed-For (If not in the UK), then please send me an e-mail at the following address, and I will send you a personalised quote.

4. If in stock, items will be dispatched within three working days of payment being received. Please allow up to 28 days for me to dispatch any out of stock items to you.

Payment
1. Payment via Paypal is preferred. All payments will be handled from the following e-mail address:
2. Postal orders and cheques made out in UK pounds will also be accepted, but please allow at least 5 working days for them to clear.

Terms and Conditions

1. All miniatures are sold unpainted. The images are merely a representation of a painted product.
2. All miniatures are sold as is without any form of warranty.
3. Any defective products/mispackaged products should be reported within seven (7) days of receipt so that replacements can be arranged. Cost of return shipping will be reimbursed once defective products have been received.

Postage

1. Flat-rate postage worldwide according to the chart below:

Total price: GBP0.01 - GBP10.00 - P&P 25% of total
Total price: GBP10.01 - GBP25.00 - P&P 17.5% of total
Total price: GBP25.01 - GBP30.00 - P&P 15% of total
Total price: GBP30.01 - Upwards - P&P 12.5% of total

2. Orders will be shipped by either Royal Mail 1st Class (within the UK) or Royal Mail Airmail (international).

3. Special delivery/Airsure is available for an additional £4.50/5.40 on top of the order value. Please e-mail me with your order and I will get back to you with a personalised quote.

Contact Me
Please do not hesitate to contact me (Andre Khoo) at the following e-mail address if you have any questions, problems or comments.



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